Issue with workspace seat types getting changed by the system

Hi Okabegallery, Yes, we finally got some progress. OpenAI sent us an email saying that our workspace had been deactivated in error during a billing incident on June 5. They also said that although workspace access had been restored before, the ChatGPT Business subscription was not restored correctly. They issued a prorated refund for the unused part of our previous subscription. After that, we went through the reactivation flow as the workspace owner and purchased a new ChatGPT Business subscription. After doing that, our workspace was reactivated, and ChatGPT access seems to be back now. Also, thank you for following up on my posts in the forum. I really appreciate it. I hope your case gets resolved soon too. Best, Okuno