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"path": "/t/issue-with-workspace-seat-types-getting-changed-by-the-system/1383318?page=2#post_30",
"publishedAt": "2026-06-23T23:53:27.000Z",
"site": "https://community.openai.com",
"textContent": "Hi Okabegallery,\nYes, we finally got some progress.\nOpenAI sent us an email saying that our workspace had been deactivated in error during a billing incident on June 5. They also said that although workspace access had been restored before, the ChatGPT Business subscription was not restored correctly.\nThey issued a prorated refund for the unused part of our previous subscription. After that, we went through the reactivation flow as the workspace owner and purchased a new ChatGPT Business subscription.\nAfter doing that, our workspace was reactivated, and ChatGPT access seems to be back now.\nAlso, thank you for following up on my posts in the forum. I really appreciate it.\nI hope your case gets resolved soon too.\nBest,\nOkuno",
"title": "Issue with workspace seat types getting changed by the system"
}