Unable to buy more credits. Why?

Hi! Feel free to write into support@openai.com with the following details and share your Case ID here so I can follow up. Could you share: * Your macOS and Safari versions * Whether you started from the Codex app or ChatGPT Settings * The page URL where you saw “Upgrade to Pro” * The steps you took before that page appeared * Whether Safari and Firefox were signed into the same ChatGPT account * Whether a private Safari window changed the result * A screenshot of what you're seeing * The exact attempt time and time zone * A link to this topic Thank you!