{
  "$type": "site.standard.document",
  "bskyPostRef": {
    "cid": "bafyreiafyvy2m22s2yn5u4rvmizn2y7ilqmpzvt2nwdpbgb3xnsmac3daa",
    "uri": "at://did:plc:lk3jfj3zq4k4wxnk474axylu/app.bsky.feed.post/3mnvk3teyqog2"
  },
  "path": "/t/unable-to-buy-more-credits-why/1367118#post_9",
  "publishedAt": "2026-06-10T00:02:03.000Z",
  "site": "https://community.openai.com",
  "textContent": "Hi! Feel free to write into support@openai.com with the following details and share your Case ID here so I can follow up.\n\nCould you share:\n\n  * Your macOS and Safari versions\n  * Whether you started from the Codex app or ChatGPT Settings\n  * The page URL where you saw “Upgrade to Pro”\n  * The steps you took before that page appeared\n  * Whether Safari and Firefox were signed into the same ChatGPT account\n  * Whether a private Safari window changed the result\n  * A screenshot of what you're seeing\n  * The exact attempt time and time zone\n  * A link to this topic\n\n\n\nThank you!",
  "title": "Unable to buy more credits. Why?"
}