My credit and usage not showing

Hi,

This looks like something Support may need to check directly, since it involves a Business workspace credit purchase and the workspace billing/usage state.

The relevant docs that I found seem to be (updated 3 days ago):

https://help.openai.com/en/articles/20001155-managing-credits-and-spend-controls-in-chatgpt-business

https://help.openai.com/en/articles/8792536-managing-billing-and-seats-in-chatgpt-business

I’d first confirm that you are signed in with a role that can manage workspace billing/credits, and that you are looking at the correct workspace under Workspace settings → Billing.

The docs also say Codex seats have no fixed monthly seat price, but Codex activity requires workspace credits. If the $100 credit purchase was completed but the balance and usage analytics still do not show correctly, I’d contact OpenAI Support and include the workspace/org details, purchase time, receipt/payment details and screenshots of the billing/credits page.

https://help.openai.com/en