OpenAI suspended my other account

I have two Plus accounts. Subscribed to both through the normal flow on desktop. Paid for both. This morning, I received an email saying the other account was deactivated. No reason given. I only use the account for Codex. Nothing else. I don’t have a clue why the suspended it. I try the appeal process. It’s clearly automated and instantly says no. I try contacting support. They redirect me to the help center WHICH I CAN NO LONGER USE ON THAT ACCOUNT. They redirect me to the appeal form WHICH I’VE ALREADY BEEN TOLD IS USELESS TO DO AGAIN. I cannot get the human support to understand that I need their help. I’m so incredibly frustrated. This is a flagrant breach of my consumer rights under EU law. What can I do??