API access blocked ~1 month — hoping to get a human on the account side (Cases 07476191, 08101086, 08133975)

Hey @AT-Switchback, fair recommendation. I can see why being suspended during an active balance dispute feels counterproductive, especially after charges were already reversed. The suggestion around temporarily suspending negative balances while allowing continued use makes sense, and I’ll make sure it gets forwarded to the team for logging. Appreciate you sharing it constructively. -Mark G.