API access blocked ~1 month — hoping to get a human on the account side (Cases 07476191, 08101086, 08133975)

Hey @AT-Switchback, totally get why this has been frustrating, especially after a month of mostly automated responses. Also wanted to acknowledge @LarisaHaster for sharing really helpful info earlier in the thread. From what you described, this usually happens when auto-recharge is enabled and usage continues beyond prepaid credits. The confusing part is that the Budget Limit is more of an alert threshold than a hard cap, so usage can still continue under pay-as-you-go billing instead of stopping automatically. It does look like your case is already in the specialist review queue, though the backlog may be making response times longer than expected. One thing that may help: keep only one active support case open, since multiple tickets can sometimes slow routing/review down internally. Hopefully you get a proper human review soon and can get back to building. -Mark G.