Jio DNS returns SERVFAIL for my page.gd website while Google DNS and Cloudflare DNS work correctly
Website URL
Error Message
Hello InfinityFree Support,
I am using InfinityFree Free Hosting.
Website: https://rujavegetables.page.gd
I am facing a DNS resolution issue.
My hosting account is active, and my DNS records are correctly configured.
I tested my domain using different DNS resolvers.
Results:
• Google DNS (8.8.8.8) → Resolves successfully to 185.27.134.143
• Cloudflare DNS (1.1.1.1) → Resolves successfully to 185.27.134.143
• Reliance Jio DNS → Returns SERVFAIL
Command output:
Google DNS: nslookup rujavegetables.page.gd 8.8.8.8
Result: 185.27.134.143
Cloudflare DNS: nslookup rujavegetables.page.gd 1.1.1.1
Result: 185.27.134.143
Default ISP DNS: nslookup rujavegetables.page.gd
Result: *** reliance.reliance can’t find rujavegetables.page.gd: Server failed
Many users using Reliance Jio cannot access my website because of this issue, while users using Google DNS or Cloudflare DNS can access it normally.
Could you please check whether there is any issue with the authoritative DNS for the page.gd subdomain or any DNSSEC-related issue that could cause SERVFAIL on some ISP resolvers?
Thank you.
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