Is there a glitch with Google Play billing triggering automated bans? Account deactivated out of nowhere
OpenAI Developer Community
June 28, 2026
I’m in exactly the same situation. I also first received a subscription cancellation notice from Google Play, and my account was deactivated shortly after. Please also conduct a manual review of my case.
I submitted an account deactivation appeal about 3 days ago but have not received any response yet..
User ID*:* user-9EahsIqftLMXlLAb1nvnuc9n
Appeal ID*:* C-xuOZlFLcEX8n
Subscription*:* X20 Pro, purchased via Google Play
3 days ago, I received an unexpected Google Play subscription cancellation notice. My account was banned around 2 hours later, right when I was running a Goal command.
This account is for my personal use only — I access it on just 2 PCs and 1 mobile phone. I use Codex and the Goal feature regularly for legitimate work, with no violations of your Terms of Service. I believe this is a false ban likely linked to the subscription issue.
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