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"path": "/t/is-there-a-glitch-with-google-play-billing-triggering-automated-bans-account-deactivated-out-of-nowhere/1384866#post_3",
"publishedAt": "2026-06-28T12:03:36.000Z",
"site": "https://community.openai.com",
"textContent": "I’m in exactly the same situation. I also first received a subscription cancellation notice from Google Play, and my account was deactivated shortly after. Please also conduct a manual review of my case.\n\nI submitted an account deactivation appeal about 3 days ago but have not received any response yet..\n\nUser ID*:* user-9EahsIqftLMXlLAb1nvnuc9n\n\nAppeal ID*:* C-xuOZlFLcEX8n\n\nSubscription*:* X20 Pro, purchased via Google Play\n\n3 days ago, I received an unexpected Google Play subscription cancellation notice. My account was banned around 2 hours later, right when I was running a Goal command.\n\nThis account is for my personal use only — I access it on just 2 PCs and 1 mobile phone. I use Codex and the Goal feature regularly for legitimate work, with no violations of your Terms of Service. I believe this is a false ban likely linked to the subscription issue.",
"title": "Is there a glitch with Google Play billing triggering automated bans? Account deactivated out of nowhere"
}