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My Pro Account Was Deactivated Without Any Email Notification

OpenAI Developer Community June 26, 2026
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Hey @shibanyu222, welcome to the community. I understand how stressful it can be to lose access to an account, especially when you’ve used it for years and rely on the Pro subscription. I checked using the case ID you shared, C-h48zJoiS5bEv, but I wasn’t able to locate a support ticket with that ID. Could you double-check whether this is the current ID? If you have a support case ID made up of numerical digits only, please share that here instead. That would be the best way for me to take a look. Please don’t share any private account or billing details publicly. - Sunny

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