My Pro Account Was Deactivated Without Any Email Notification
OpenAI Developer Community
June 26, 2026
Hey @shibanyu222, welcome to the community. I understand how stressful it can be to lose access to an account, especially when you’ve used it for years and rely on the Pro subscription.
I checked using the case ID you shared, C-h48zJoiS5bEv, but I wasn’t able to locate a support ticket with that ID. Could you double-check whether this is the current ID?
If you have a support case ID made up of numerical digits only, please share that here instead. That would be the best way for me to take a look.
Please don’t share any private account or billing details publicly.
- Sunny
Discussion in the ATmosphere