{
"$type": "site.standard.document",
"bskyPostRef": {
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"uri": "at://did:plc:lk3jfj3zq4k4wxnk474axylu/app.bsky.feed.post/3mp7wym4uaxt2"
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"path": "/t/my-pro-account-was-deactivated-without-any-email-notification/1384874#post_2",
"publishedAt": "2026-06-26T20:14:04.000Z",
"site": "https://community.openai.com",
"tags": [
"shibanyu222"
],
"textContent": "Hey @shibanyu222, welcome to the community. I understand how stressful it can be to lose access to an account, especially when you’ve used it for years and rely on the Pro subscription.\n\nI checked using the case ID you shared, C-h48zJoiS5bEv, but I wasn’t able to locate a support ticket with that ID. Could you double-check whether this is the current ID?\n\nIf you have a support case ID made up of numerical digits only, please share that here instead. That would be the best way for me to take a look.\n\nPlease don’t share any private account or billing details publicly.\n\n- Sunny",
"title": "My Pro Account Was Deactivated Without Any Email Notification"
}