Active ChatGPT Plus account cannot use Codex

Thanks for sharing the details, @bugrasozer. Since your Plus subscription is active, quota remains available, and the issue occurs in brand-new Codex chats, this does sound more like an account entitlement/sync issue than an actual usage limit.

Also appreciate the report from @AtomicCookie. If you're seeing the same behavior with an active Plus subscription, it may be related.

Could you both open a ticket at support@openai.com and include:

• The account email affected
• Screenshots of the error
• A screenshot of your usage page

Once you receive a case ID , please post it here so the team can help monitor and troubleshoot if needed.

-Mark G.