{
  "$type": "site.standard.document",
  "bskyPostRef": {
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  "path": "/t/active-chatgpt-plus-account-cannot-use-codex/1382922#post_3",
  "publishedAt": "2026-06-07T15:04:34.000Z",
  "site": "https://community.openai.com",
  "tags": [
    "@bugrasozer.",
    "@AtomicCookie."
  ],
  "textContent": "Thanks for sharing the details, @bugrasozer. Since your Plus subscription is active, quota remains available, and the issue occurs in brand-new Codex chats, this does sound more like an account entitlement/sync issue than an actual usage limit.\n\nAlso appreciate the report from @AtomicCookie. If you're seeing the same behavior with an active Plus subscription, it may be related.\n\nCould you both open a ticket at **support@openai.com** and include:\n\n  * The account email affected\n  * Screenshots of the error\n  * A screenshot of your usage page\n\n\n\nOnce you receive a **case ID** , please post it here so the team can help monitor and troubleshoot if needed.\n\n-Mark G.",
  "title": "Active ChatGPT Plus account cannot use Codex"
}