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Hi @mbabayev, As far as I understand it the Help Center bot usually cannot inspect request IDs itself. I would try replying in the support chat with something very explicit, like: “Generic troubleshooting did not resolve this. This is an API/Agents SDK error with a request ID that needs backend log review. Please route this conversation to a human support agent.” Then include the request ID, timestamp/timezone, SDK version, model, minimal reproduction and logs. You can also try by emailing them support@openai.com.