{
"$type": "site.standard.document",
"bskyPostRef": {
"cid": "bafyreibfwsaiiibofgf6zmkdasuzm5o3ztl3wvjbonksvmqteslmffbbem",
"uri": "at://did:plc:lk3jfj3zq4k4wxnk474axylu/app.bsky.feed.post/3mn5ejwtyhdv2"
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"path": "/t/an-error-occurred-while-processing-your-request/1382114#post_2",
"publishedAt": "2026-05-31T08:59:40.000Z",
"site": "https://community.openai.com",
"tags": [
"@mbabayev"
],
"textContent": "Hi @mbabayev,\n\nAs far as I understand it the Help Center bot usually cannot inspect request IDs itself. I would try replying in the support chat with something very explicit, like:\n\n“Generic troubleshooting did not resolve this. This is an API/Agents SDK error with a request ID that needs backend log review. Please route this conversation to a human support agent.”\n\nThen include the request ID, timestamp/timezone, SDK version, model, minimal reproduction and logs.\n\nYou can also try by emailing them support@openai.com.",
"title": "An error occurred while processing your request"
}