External Publication
Visit Post

Storage Management/Library does not list older uploaded files and images

OpenAI Developer Community May 29, 2026
Source

sanity:

I’m not sure what you mean.

I only listed those checks to narrow down whether this was related to Temporary Chat, deletion, rollout/platform differences or specifically a Library UI issue.

I also checked my own Library and I don’t have the same issue, so it may not reproduce on every account.

sanity:

“Support” AFAIK exists for support, this is a bug report.

The reason I mentioned Support/staff is that this may need account-side investigation, especially if it is reproducible only on some accounts.

If staff replies here on the forum, they often ask for a support case ID so they can investigate the specific account/session issue. I can’t guarantee that will happen here, of course, but that is usually the route for account-specific bugs.


Your export detail is useful though: if the export contains the older files, but Library / Storage Management only shows the last five days, then the files still seem to exist account-side and the issue looks more like Library not surfacing them correctly.

Discussion in the ATmosphere

Loading comments...