"Individual verification is not complete" when submitting an app, but it is complete

Hi,

This may be a distinction between organization verification and the verification required for app submission.

The Apps SDK submission docs say that before submitting an app, you need to complete identity verification for the name you plan to publish under. If publishing under your own name, that means individual verification; if publishing under a business name, that means business verification. The docs also say this is enforced during app review.

developers.openai.com

Organization verification - Submit and maintain your app – Apps SDK | OpenAI...

Learn how to submit your app to the ChatGPT Apps Directory and Codex Plugin Directory.

So the screenshot showing “Organization Verified” may not necessarily satisfy the app submission check if the app is being submitted under an individual name.

There may also be a permissions angle: the same docs say app drafts/submission require api.apps.write, while viewing drafts/review status requires api.apps.read.

developers.openai.com

App management permissions - Submit and maintain your app – Apps SDK | OpenAI...

Learn how to submit your app to the ChatGPT Apps Directory and Codex Plugin Directory.

If you have already completed the relevant individual verification and have the required app permissions, then this looks like an account/submission-state issue and probably needs OpenAI Support or staff to check directly.

In that case, you can open a support ticket in Help.