{
  "$type": "site.standard.document",
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  "path": "/t/my-credit-and-usage-not-showing/1381193#post_2",
  "publishedAt": "2026-05-18T09:14:46.000Z",
  "site": "https://community.openai.com",
  "tags": [
    "https://help.openai.com/en/articles/20001155-managing-credits-and-spend-controls-in-chatgpt-business",
    "https://help.openai.com/en/articles/8792536-managing-billing-and-seats-in-chatgpt-business",
    "https://help.openai.com/en"
  ],
  "textContent": "Hi,\n\nThis looks like something **Support** may need to check directly, since it involves a Business workspace credit purchase and the workspace billing/usage state.\n\nThe relevant docs that I found seem to be (updated 3 days ago):\n\nhttps://help.openai.com/en/articles/20001155-managing-credits-and-spend-controls-in-chatgpt-business\n\nhttps://help.openai.com/en/articles/8792536-managing-billing-and-seats-in-chatgpt-business\n\nI’d first confirm that you are signed in with a role that can manage workspace billing/credits, and that you are looking at the correct workspace under **Workspace settings → Billing**.\n\nThe docs also say Codex seats have no fixed monthly seat price, but Codex activity requires workspace credits. If the $100 credit purchase was completed but the balance and usage analytics still do not show correctly, I’d contact **OpenAI Support** and include the workspace/org details, purchase time, receipt/payment details and screenshots of the billing/credits page.\n\nhttps://help.openai.com/en",
  "title": "My credit and usage not showing"
}