Codex Cloud credits disappeared from analytics

I found the completed payment record for the Codex Cloud credits. Important: * This was not a pending authorization. * The payment was fully captured/settled by OpenAI. Transaction details: * Date: 2026-04-24 16:47:01 * Amount: KRW 102,607 * Approval number: 00427271 * Card ending: 3997 However: * the purchased Codex credits disappeared * analytics usage history is missing * no corresponding receipt email was received This strongly suggests a billing ledger or account linkage issue on the Codex Cloud side. Please escalate this for manual transaction lookup and ledger restoration. Additional clarification: The issue is not limited to a single missing purchase. I had significantly more remaining Codex Cloud credits than the most recent payment amount. What appears to have happened is: * my existing remaining balance disappeared * usage history does not match the balance reduction * analytics/ledger state appears inconsistent or reset I can confirm: * at least one completed payment transaction exists * the current displayed balance does not reflect my actual remaining credits before the issue occurred Please investigate the full Codex Cloud credit ledger history for my account/workspace rather than only the most recent transaction.