A Ladder, Not a ChecklistMost management advice treats knowing your people as a list of questions to ask. The Truth Ladder is a sequence. Each rung is the price of admission to the next.Oz Akan·May 28·4 min readFollowtruth-laddersynthesis
Your Report Isn't Difficult. They're Afraid.By the time a working adult brings fear to a job, they have compressed it into something the workplace will accept. The manager sees the currency and misses the fear.Oz Akan·May 26·3 min readFollowtruth-ladderfears
The Rung Where Drive Goes MissingMost managers think drive is a setting on the person. It's a current — and they're often the resistance.Oz Akan·May 14·3 min readFollowtruth-ladderdrive
Most Managers Know the Work. Very Few Know the People.Most managers can tell you what their people are working on in thirty seconds. Ask what those people want or fear, and the silence starts.Oz Akan·May 10·3 min readFollowtruth-ladderframework
