Cry Baby of the Day
THE GOOD OIL
March 5, 2026
> A former TV presenter has accused Air NZ of “ongoing failures” in its treatment of disabled people after staff commented on her disability on two separate occasions.
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> Rachel Hart, founder of food and lifestyle blog One Handed Baker and formerly a presenter and producer with TV3, wears a splint on her right hand and arm.
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> She lost the use of her hand after unrelated surgery in 2020 and can no longer work, drive, or hold a pen. She has also been diagnosed with Chronic Regional Pain Syndrome and is in constant pain.
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> An Air New Zealand elite-level Airpoints member, Hart was boarding through the premium queue in Christchurch for a flight home to Auckland on February 23 when she claims a staff member tilted her head, and said loudly: “How’s the paw?”
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> Stuff
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