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  "description": "Air New Zealand elite-level Airpoints member Rachel Hart was boarding through the premium queue when she claims a staff member asked, “How’s the paw?”",
  "path": "/cry-baby-of-the-day/",
  "publishedAt": "2026-03-05T17:30:58.000Z",
  "site": "https://goodoil.news",
  "tags": [
    "Rachel Hart,",
    "Chronic Regional Pain Syndrome",
    "Read More"
  ],
  "textContent": "> A former TV presenter has accused Air NZ of “ongoing failures” in its treatment of disabled people after staff commented on her disability on two separate occasions.\n>\n> Rachel Hart, founder of food and lifestyle blog One Handed Baker and formerly a presenter and producer with TV3, wears a splint on her right hand and arm.\n>\n> She lost the use of her hand after unrelated surgery in 2020 and can no longer work, drive, or hold a pen. She has also been diagnosed with Chronic Regional Pain Syndrome and is in constant pain.\n>\n> An Air New Zealand elite-level Airpoints member, Hart was boarding through the premium queue in Christchurch for a flight home to Auckland on February 23 when she claims a staff member tilted her head, and said loudly: “How’s the paw?”\n>\n> Stuff\n\nRead More",
  "title": "Cry Baby of the Day",
  "updatedAt": "2026-03-05T17:31:01.761Z"
}