Need Help - My Account Was Locked

I once had an HF account lock as well​, after duplicating a Space that was probably not as harmless as it looked. It was eventually restored after email / HF Discord contact. I do not remember the exact number of days, but the account came back…

Your account does not look deleted to me, since at least some public Space/repo pages still seem reachable. So I would not assume the data is gone. If HF lifts the lock, I would expect the account/repo/Space state to mostly come back normally.

Short version:

• Yes, there are public examples of locked HF accounts being restored.
• Since you already emailed safety@huggingface.co, you may already have reached the right team.
• I cannot know HF’s internal routing, so I would not say that safety@ is wrong or insufficient.
• If you do not get a reply after a reasonable time, I would also send a concise follow-up to website@huggingface.co from the email address attached to your HF account.
• If this becomes a formal moderation appeal, HF’s Content Policy also lists legal@huggingface.co as the route to contest a moderation decision: Hugging Face Content Policy.
• For data recovery, public repos / Spaces may still be downloadable if they are visible. Private repos, secrets, persistent storage, billing, and account settings are probably support-only.

My main advice would be: do not panic, do not create many duplicate tickets, and keep any follow-up factual. Include the account name, the lock message, affected Space/repo links, and what you were doing shortly before the lock.

Suggested follow-up email (click for more details) What I would mention if Spaces were involved (click for more details) Data recovery notes (click for more details) Some public precedents and why I would not panic yet (click for more details)

Bottom line: I would not assume your account or data is gone. There are public restoration examples, and your public pages not being completely gone is a good sign. You already did the most important first step by emailing HF. If there is no response, follow up through website@huggingface.co with a short, factual summary and links to the affected Spaces/repos.