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"path": "/t/need-help-my-account-was-locked/177071#post_2",
"publishedAt": "2026-06-23T07:07:50.000Z",
"site": "https://discuss.huggingface.co",
"tags": [
"Your account does not look deleted to me, since at least some public Space/repo pages still seem reachable",
"Hugging Face Content Policy",
"(click for more details)"
],
"textContent": "I once had an HF account lock as well, after duplicating a Space that was probably not as harmless as it looked. It was eventually restored after email / HF Discord contact. I do not remember the exact number of days, but the account came back…\n\nYour account does not look deleted to me, since at least some public Space/repo pages still seem reachable. So I would not assume the data is gone. If HF lifts the lock, I would expect the account/repo/Space state to mostly come back normally.\n\n* * *\n\nShort version:\n\n * Yes, there are public examples of locked HF accounts being restored.\n * Since you already emailed `safety@huggingface.co`, you may already have reached the right team.\n * I cannot know HF’s internal routing, so I would not say that `safety@` is wrong or insufficient.\n * If you do not get a reply after a reasonable time, I would also send a concise follow-up to `website@huggingface.co` from the email address attached to your HF account.\n * If this becomes a formal moderation appeal, HF’s Content Policy also lists `legal@huggingface.co` as the route to contest a moderation decision: Hugging Face Content Policy.\n * For data recovery, public repos / Spaces may still be downloadable if they are visible. Private repos, secrets, persistent storage, billing, and account settings are probably support-only.\n\n\n\nMy main advice would be: do not panic, do not create many duplicate tickets, and keep any follow-up factual. Include the account name, the lock message, affected Space/repo links, and what you were doing shortly before the lock.\n\nSuggested follow-up email (click for more details) What I would mention if Spaces were involved (click for more details) Data recovery notes (click for more details) Some public precedents and why I would not panic yet (click for more details)\n\nBottom line: I would not assume your account or data is gone. There are public restoration examples, and your public pages not being completely gone is a good sign. You already did the most important first step by emailing HF. If there is no response, follow up through `website@huggingface.co` with a short, factual summary and links to the affected Spaces/repos.",
"title": "Need Help - My Account Was Locked"
}