Pro subscription not activated after successful payment (no invoice in Billing)
Hugging Face Forums [Unofficial]
February 16, 2026
Hello Hugging Face Support Team,
I am writing to inform you that I have completed the payment for the Pro subscription, but the Pro features have not been activated on my account.
The charge has already been processed successfully. However, my account still shows the free plan and I do not have access to the Pro benefits.
Please review my account and activate the subscription as soon as possible. If needed, I can provide the payment receipt or transaction ID for verification.
I appreciate your prompt assistance in resolving this issue.
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