INFORMATION PROCESSING APPARATUS, CONTROL METHOD, AND COMPUTER-READABLE MEDIUM

According to the present disclosure, an information processing apparatus communicates with a sensor device that transmits a video of a passenger and environmental information at least when a vehicle is moving. The information processing apparatus includes a memory, and a hardware processor coupled to the memory. The hardware processor being configured to: receive the video and the environmental information from the sensor device; output the received video; analyze information regarding a behavior sign of the passenger based on at least one of the received video and a change in the environmental information accompanying movement of the vehicle; and perform output control of changing an output way and outputting message information, based on an analysis result of the behavior sign.