INFORMATION PROCESSING APPARATUS AND METHOD

An information processing apparatus includes a controller configured to accept a reservation for use of a vehicle charging service from a user of a vehicle, notify the user of a first joining point and a first joining time as a target joining point and a target joining time at which the vehicle joins a power supply vehicle, determine whether the vehicle can arrive at the first joining point by the first joining time based on positional information and traffic congestion information for the vehicle, determine a second joining point closer to the vehicle than the first joining point upon determining that the vehicle cannot arrive, and notify the user of a proposal to change the target joining point to the second joining point.