IN-VEHICLE ENTERTAINMENT SYSTEM OPERATION USING BILATERAL MATCHING OF ARTIFICIAL INTELLIGENCE (AI) BASED INFORMATION

Machine learning (ML)/artificial intelligence (AI) assistance is provided for the operation of an inflight entertainment network. A system may include a client agent deployed in communication with a passenger's personal device, a service agent deployed at least in part outside the vehicle and a cloud agent implemented remotely from the vehicle. The client agent is configured to collect passenger-facing AI-based insights with its own AI/ML model, the insights related to passenger preferences for in-vehicle services. The service agent is configured to collect services-facing AI-based insights representing interactions between passengers and available services and similarities among available services. The cloud agent implements a matching engine that bilaterally uses the passenger-facing insights and the services-facing insights to connect a passenger with an onboard service. The communication between the client agent, service agent, and the cloud agent can span multiple mobility stages of a travel journey.