Luján Introduces Bill Requiring Automatic Refunds for Service Outages

WASHINGTON, May 15, 2026 – Broadband, cable, and telephone customers would receive automatic bill credits for prolonged service outages under legislation introduced Thursday.

The Outage Refund Guarantee Act, sponsored by Sen. Ben Ray Luján , D-N.M., would require cable, direct broadcast satellite, internet, and telephone providers to issue bill credits for any outage lasting more than four hours.

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