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"description": "Most providers require customers to request credits for outages themselves.",
"path": "/lujan-introduces-bill-requiring-automatic-refunds-for-service-outages/",
"publishedAt": "2026-05-15T19:33:24.000Z",
"site": "https://broadbandbreakfast.com",
"tags": [
"Outage Refund Guarantee Act",
"Subscribe now"
],
"textContent": "WASHINGTON, May 15, 2026 – Broadband, cable, and telephone customers would receive automatic bill credits for prolonged service outages under legislation introduced Thursday.\n\nThe Outage Refund Guarantee Act, sponsored by Sen. **Ben Ray Luján** , D-N.M., would require cable, direct broadcast satellite, internet, and telephone providers to issue bill credits for any outage lasting more than four hours.\n\n### This post is for subscribers only\n\nBecome a member to get access to all content\n\nSubscribe now",
"title": "Luján Introduces Bill Requiring Automatic Refunds for Service Outages",
"updatedAt": "2026-05-22T09:47:09.441Z"
}