Banked Codex Usage Reset Never Received
OpenAI Developer Community
July 4, 2026
Thanks for the update @anise.
At this point, the best next step is to open a support ticket by emailing support@openai.com. Once you receive a case ID, please post it here in the thread so we can take a closer look and check what's happening on the backend.
Hopefully we can get to the bottom of it once we have that reference.
-Mark G.
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