False-Positive Deactivation Loop - Paid ChatGPT Plus Subscriber

Hi OpenAI Staff / Moderation Team,

My paid ChatGPT Plus account was suddenly deactivated, and I believe it is an entirely false-positive trigger by the automated system filters. I am a creative writer who writes dark, macabre, and horror fiction. It appears the automated system classifier completely misinterpreted the mature thematic elements of my creative writing projects. I want to clarify that all content is strictly adult-oriented fiction and fully complies with standard terms. I submitted a formal appeal through the help center three days ago, but I have not received a update. I don’t have my support ticket number since I deleted the email that was sent to me with it. However, I am actively being billed for a Plus subscription that I am entirely locked out of. I have the direct Request ID from my authentication error screen so a moderator can look up my file.

Could an official OpenAI Team member please look at this?

• Request ID: 97b6e9d0-1cee-433f-87e0-d8da4dcedb80
• Account Status: Active Paid Plus Subscription

(Note: I am happy to provide the email address associated with the account via private message to any official staff member who responds to this thread.)

Thank you for your help!