Upgraded to x20 pro plan, says im on free plan

Happened to us. No BS policy this side. This was the last straw for us after a pretty terrible coding tool when you start to actually human audit what it does/choses to not do. We have also ordered a new debit card just in case. We just took a refund and are cutting our losses with OPENAI as both a developer product and as a business. Regroup on the issue: you have paid £200/$200 for a subscription service UPFRONT, logged in and are told that you didn’t subscribe. There is a lad on here that says they took his money and banned him. You all need to wake up. That is not ok and not a tool you should be embedding into any business process.