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  "path": "/t/upgraded-to-x20-pro-plan-says-im-on-free-plan/1384686?page=2#post_21",
  "publishedAt": "2026-07-01T19:25:33.000Z",
  "site": "https://community.openai.com",
  "textContent": "Happened to us. No BS policy this side. This was the last straw for us after a pretty terrible coding tool when you start to actually human audit what it does/choses to not do. We have also ordered a new debit card just in case. We just took a refund and are cutting our losses with OPENAI as both a developer product and as a business. **Regroup on the issue: you have paid £200/$200 for a subscription service UPFRONT, logged in and are told that you didn’t subscribe. There is a lad on here that says they took his money and banned him**. You all need to wake up. That is not ok and not a tool you should be embedding into any business process.",
  "title": "Upgraded to x20 pro plan, says im on free plan"
}