Reports of Widespread False-Positive Account Suspensions – Request for Human Review

Hello OpenAI Community and Staff,

I have been a paying OpenAI subscriber for over 3 years. I renewed my subscription on June 21 , but just four days later, on June 25 , my account was suddenly suspended without any warning or clear explanation.

What has been even more disappointing is that every appeal I submitted received only an automated AI response stating that the original decision stands. I have yet to receive any evidence, specific reason, or confirmation that my case has been reviewed by a human.

After searching on X and the OpenAI Community Forum, I found that I am not the only one. Many users have reported similar unexpected account suspensions during the same period, raising concerns that legitimate accounts may have been caught up in an incorrect enforcement wave.

As someone who has trusted and paid for OpenAI’s services for more than three years and relies on ChatGPT and Codex every day for work, this has had a serious impact on my productivity and confidence in the platform.

I respectfully ask the Trust & Safety team to conduct a genuine manual review of my case instead of relying solely on automated responses. If my account was suspended in error, please restore it. Long-term paying users deserve transparency, due process, and access to human review.