Pro account mistakenly banned on June 25, many affected users still waiting for a response

Hi @onect, Thanks for sharing the details, and I'm sorry to hear how disruptive this has been. I was able to confirm that your appeal is now being handled by our specialized support team for review. At this point, we're not able to provide a timeline, as each appeal requires a thorough review by the team. To help keep everything in one place and ensure a streamlined support flow, I'm going to close this thread. We'll continue the conversation through your existing support case instead. Thanks for your patience and understanding. -Mark G.