Urgent: False Positive Deactivation Appeal ($200/mo Pro Member) - Case C-yENZdcTKbaGT
OpenAI Developer Community
June 26, 2026
Hello OpenAI Support,
I am writing to urgently appeal the deactivation of my ChatGPT Pro ($200/month) account. This morning, I was suddenly locked out due to an “Authentication Error.”
I am the sole user of this account and have strictly complied with all Terms of Service. This deactivation appears to be a false positive. My project, Codex, and my entire daily production workflow rely completely on this account, and my billing for July has already been processed.
(Note: Due to the sudden system lockout, I have temporarily requested a refund via Google Play to protect my billing, but I am fully prepared to re-authorize the $200 Pro payment immediately once access is restored.)
I kindly request a senior human reviewer or system administrator to investigate my case and restore my access as soon as possible.
Account Email: [Email Redacted]
Case ID: C-yENZdcTKbaGT
Request ID: 8d8cb853-f867-4da4-85d1-40cff739e8b7
Thank you for your urgent attention to this matter.
Sincerely,
Qi Huang
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