Paid today but Account still showing Free Plan
OpenAI Developer Community
June 21, 2026
Just checking in on this @VishalVashishtha11
Since this appears to involve a successful payment that was not reflected on the account, it will require account-level investigation.
Could you please create a Support ticket through https://help.openai.com and share the case number here once it's created? That will allow us to investigate the account and payment details further.
~ Smith
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