After adding payment method, my money in bank was deducted but OpenAI credit balance not updated
OpenAI Developer Community
June 8, 2026
I'm sorry to hear you're experiencing the same issue.
If you've already created a support ticket, could you please share the ticket number here? If not, please create a support ticket and then share the case ID in this thread.
Once I have the ticket number, I'll take a closer look at the account and investigate further.
~Smith
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