Ok this will be boring support is pathetic

Hello,

The previous case ID is: Case Number: 07067025 and 09895075 and it is already closed.

The current issue is a continuation of the same problem:

• I lost ChatGPT access and was moved to a Codex-only license in my workspace without any changes on my side.

The reason I am referencing the old case is because the account changes that led to this issue were made during that support interaction.

Could you please either:

1. Re-open the previous case Case Number: 07067025 and 09895075, or

2. Link this new thread to the previous case history internally

so the investigation can continue with full context?

Thank you.