Staff can reply, users can’t: every follow-up path is closed while the MCP issue remains unresolved

Hi OpenAI Support, I need to add an important update. Smith replied in the Developer Community saying that the closure was not intended to dismiss the issue or prevent further investigation. However, in practice, I am now unable to respond through the original topic, the newer follow-up topics have also been closed, and email replies to the community thread are rejected because the topic is closed. This means every community follow-up path has been blocked while the technical issue remains unresolved. The support ticket number is 09461958. The issue remains: custom MCP connectors and OpenAI-provided Apps/connectors such as Notion cannot coexist in the same ChatGPT conversation/context. Please escalate this ticket. I need a concrete product answer or workaround, not a closed community loop where staff can reply but I cannot respond. This is now both a product limitation and a support/community process failure.