Having a problem with sending pictures
OpenAI Developer Community
June 7, 2026
Glennie86:
> and it’s the same on my laptop on a website just tried it
Thanks for checking. Though it’s a bit weird, I mean I have encountered that couple of times myself, but it has never been persistent.
From what you’re describing, it also may not be a straightforward image limit issue, because the image seems to reach the model. OpenAI does mention that image uploads are subject to ChatGPT vision message limits, but I would expect a clearer limit message if that were the main cause:
https://help.openai.com/en/articles/6825453-chatgpt-release-notes
This part might be most relevant in the article, from May 14:
I also tried to reproduce this on my side, but couldn’t, so it may be account/session/server-side or a streaming error after the image upload succeeds.
If this continues to be persistent on your side, in that case I’d suggest contacting Support either through Help or email them support@openai.com with the exact error text, screenshots, device/browser/app version, plan type, whether it happens with every image and the fact that the image is visible to ChatGPT after resending.
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