Locked out of Codex because of an old phone number
OpenAI Developer Community
June 5, 2026
Thanks for reporting this and for sharing the details.
I've escalated your case to our internal team for further investigation so they can take a closer look at what's happening. At this point, there's nothing additional you need to do unless the team requests more information.
If you notice any new behavior or have additional details to add, feel free to share them here as that can help with the investigation.
-Mark G.
Discussion in the ATmosphere