Locked out of Codex because of an old phone number
OpenAI Developer Community
June 3, 2026
Hi and welcome to the community!
Thanks for adding that.
kadsjvnadkfjvn:
> My account has advance security on so why does it even try to send me the sms to begin with?
Unfortunately I can’t answer that, since I am not an OpenAI employee.
That said, I recommend that both of you @kadsjvnadkfjvn and @tea open a support case and add details like I suggested above.
Discussion in the ATmosphere