Account banned with no warning, no explanation. I´ve been a user since the GPT-3 beta

I know this probably isn’t the best platform for this, but it’s one I’ve used before, one where I know there’s reach and support, and right now I need somewhere to document this. Just in case. Evidence that this happened, that I asked for help, and that I genuinely don’t understand what’s going on. My account was terminated overnight with no warning and no explanation. I only found out at 2pm today when the app stopped working. The termination email is linked to my company’s org (SmartUp) in the OpenAI platform, but everything got shut down: ChatGPT, Codex, my personal subscription. All of it, gone. I’m not a casual user. I’ve been using OpenAI products since the GPT-3 research beta, before ChatGPT existed. I’ve been a paying subscriber every single month since launch. I use ChatGPT and Codex every single day… for work, for thinking, for everything. Years of conversations are stored in that account. That data is fundamental to my personal and professional life. I’ve submitted the appeal, and I replied to the termination email. Now I wait, with no visibility into the process. Honestly? I’m probably one of OpenAI’s biggest fans. I believe in what you’re building, and I just need help. If anyone from OpenAI sees this it would mean the world. And if someone else has been through this and found a way out, please tell me how. Even just knowing I’m not alone right now would help. I’m in a weird place with this one.