Can no longer even read conversations that say "This conversation is too long, please start a new one."

Hi folks,

I am experiencing the same issue described here regarding older long conversations becoming inaccessible.

When attempting to open older conversations that previously reached the conversation length limit, I either receive a blank page or am redirected to a new chat with the message:

“This conversation is too long, please start a new one.”

I am not attempting to continue these conversations—I only wish to access them in a read-only capacity as historical records, including for the creation of offline personal reference documents.

Some of these conversations contain extensive personal history, important project work, and long-term reference material, so losing access to them is extremely concerning.

I am also experiencing a second issue that may or may not be related.

When ChatGPT generates downloadable documents for me (such as DOCX files), the download sometimes fails with the red error:

“Failed to get upload status for /mnt/data/[filename].docx”

When this happens, the file cannot be downloaded at all.

Troubleshooting already attempted:

• browser refresh / hard refresh

• retrying later

• repeated attempts in the same session

• prior troubleshooting with ChatGPT assistance

Environment:

• ChatGPT web interface

• Windows 10

• Chrome browser

• ChatGPT Plus subscription

At the moment, I am dealing with:

1. inaccessible historical conversations

2. failed document downloads

Can someone please confirm whether these are known issues?

Many thanks,

Steve