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Codex Mobile Bridge account mismatch issue

OpenAI Developer Community May 17, 2026
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I can’t connect to Codex Mobile because of a strange account-related issue, and I hope a fix will be provided.

The issue is this: I originally created my Google account using an email address with a @hotmail domain. Later, Google allowed me to change that @hotmail account to a @gmail address.

So far, everything seems fine. But here is the actual problem: on ChatGPT Mobile, my account appears with the @hotmail address, while the account I’m signed into on Codex shows the @gmail address.

Because of this, even when I select the “I signed in on desktop” option in ChatGPT Mobile, the desktop app does not respond. There seems to be an account-matching issue.

I hope the team can provide a solution for this.

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