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App submission blocked despite approved verification

OpenAI Developer Community May 15, 2026
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Hi everyone, I’m trying to resubmit my ChatGPT app after a previous rejection, but the submission form is blocking me with this error: “Individual verification is not complete. Please verify as a business before submitting.” The confusing part is that my Organization Settings already show verification as approved. Under Verifications, I can see: * Individual: Approved * Business: Stars In Hands Gift Studio is preverified for app submission, Approved In the app submission form, I selected Business, and the Developer field matches the verified organization name exactly: Stars In Hands Gift Studio. There is no option on the verification page to reverify or refresh the verification status. Has anyone else seen this issue? Is there a way to refresh the app submission verification state, or should I create a new app submission/version under the same verified organization? Thanks.

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